To Whom it May Concern -
I would like to thank Dru Wheatcroft for the incredible support provided to me and my family with the purchase of our home in mid-April 2013. Dru was incredible and extremely professional to work with. My wife and I have moved frequently due to career changes and believe we have bought approximately 10 homes. I have never been treated as important as I was treated by Dru. He was extremely responsive and was excellent at follow-up.
The loan we took out with Mutual Savings was a simple 80% LTV with a construction draw for improvements. The home was a foreclosure and owned by Bank of America. Bank of America indicated they wanted to close as soon as possible and we were excited to do that since we wanted to start our renovation project so we could move in sooner. BOA was willing to pay title fees if we used their recommended title company. Dru highly recommended that we not do that and use a local title company, Premier Title. That was probably one of the best decisions we made.
With the help of Dru, we were ready to close about 2 weeks after the contract was signed by both parties. The original closing date was scheduled at Bank of America's request for mid-February. From there the excitement and anxiety began. We were dealing with BOA corporate from Charlotte, NC and they were convinced that they knew Kansas foreclosure laws and requirements better than Mutual Savings and Premier Title.
Throughout the entire process, Bank of America had to move the closing 5 times due to issues with their inability to correctly prepare the deed. If it was not for Dru recommending Premier Title to handle our document filing, the deed would have been recorded wrong and we would have not known until later down the road once we were in the house. This could have caused significant inconvenience when we went to sell the house.
Throughout this frustrating process, Dru was patient and extremely supportive. He was always available to answer questions since purchasing a foreclosure was new to us. Even during the most frustrating home buying experience my family and I experienced, Dru was always in communication with us and significantly more helpful than your typical mortgage broker/banker. I would highly recommend Dru and Mutual Savings to anyone who is considering purchasing or refinancing their home. The customer service and feeling of importance is second to none. You will not go wrong in utilizing Dru and Mutual Savings for your mortgage needs.
Mark & Lisa Schulman
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